In this study a theoretically and empirically supported model is introduced which consists of three stages of user involvement in the development of smart solutions for active and healthy ageing. The model draws upon a methodological shift towards inclusive and user-centered research design, involving end-users of information and communication technology-based smart solutions in all stages of research and development. We present in detail a case study in which this model is applied on older adults and their formal and informal caregivers as end-users of smart technologies. The discussed practical examples indicate that this model is robust and adaptable as well as that it can be tailored to specific research aims, including, for instance, a combination of qualitative and quantitative data collection and analysis methods. Various model’s elements have been used within three research projects, co-founded by Telekom Slovenije, Slovenian Research Agency (ARRS) and Simobil, and ARRS and Smart Com.
COBISS.SI-ID: 34384733