The sustainable tourism debate and case studies at the destination level are on the forefront of the worldwide sustainability agenda. This paper builds on the comparative analyses of the sustainability models and literature and extends UNWTO 3-pillars model with a triple bottom-line models from business practices. A team of financial, marketing and tourism sustainability experts searched the literature and best practices on sustainability measurements and created a pool of sustainability indicators. Results indicated a strong orientation towards an economic business line, including profitability and a customer satisfaction. In line with socialist tradition, companies also recognize the importance of employees and human resources, but the importance and monitoring of environmental education and awareness building, biodiversity, and the establishment of partnerships with stakeholders to implement sustainable tourism development are neglected.
The book presents the results of research on the role of companies’ investments in tangible and intangible capital. We studied 200 largest manufacturing and 150 largest service enterprises using available public data. The book addresses the question of how individual industries responded to the crises. The special emphasis is put on non-tradable sectors of the economy, such as hotel and tourism, trade, transport, information technology, telecommunications, energy, construction and banking. The study reveals the reasons why the crisis in Slovenian economy is taking longer than one might expect and highlights the measures to overcome the crises faster.
Consumers have an important role in environmental protection, so what drives environmentally conscious consumer behavior is also important. We recognized concepts of concern, information about environmental impact, and willingness to act as key predictors of environmental behaviors. This paper proposes an extended model of environmentally conscious consumer behavior in which pro-social status perceptions moderate behavior. In the model, concern is positively related to willingness, and both willingness and information are positively related to behavior. The model was verified on a sample of 319 respondents. Status increases the positive association between willingness and behavior but not between information and behavior.